Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codeF002
ApplianceRange
If a Kenmore range displays F002, the touch panel is what has failed. Look the code up under the freestanding 790 series (F-codes with three digits after the F) or under the Elite electric slide-in models 790.4131, 790.4255 and 790.5256.
The manual procedure
Remove electrical power and wait half a minute.
Turn power back on.
If F002 appears once more, remove power again.
Replace the touch panel; on the slide-in the part is named the touch control panel. This is technician work.
The odd one out is F003, a user interface control board failure, which involves a different part.
Booking Kenmore range repair in San Francisco
San Francisco households can phone (415) 825-6393 for a technician to look at a range showing F002. Bring up the model number, the code and a note of your power reset before you call. The Kenmore range repair page describes what the service covers.
Model compatibility: Kenmore reuses codes across series and model years, so F002 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
A touch panel failure on 790 and Elite slide-in ranges.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
