Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codeF012
ApplianceRange
Fit a replacement touch panel or interface board that does not belong to the range and F012 is the result. The control sees two components that are not a pair.
Correcting it
Find the range model number, look up which part number goes with it, and install that part in place of the wrong one.
Where it applies
The 790 freestanding line, whose codes run F001, F090 and similar three-digit forms.
Elite electric slide-ins 790.4131, 790.4255 and 790.5256, which call the parts the touch control panel and the oven user interface control board.
Other interface codes
F013: the user interface control board itself has failed.
F017: the board is unable to configure the touch panel, which can also trace back to a wrong part.
Kenmore range service in San Francisco
If a part was changed recently and F012 followed, a technician can confirm the right part number for your range. Reach Kenmore range repair for San Francisco and the wider Bay Area on (415) 825-6393, with the model number and the number printed on the part you installed.
Model compatibility: Kenmore reuses codes across series and model years, so F012 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The touch panel and user interface control board do not match.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
