Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codeF011
ApplianceRange
Half a minute of continuous key contact is enough for a Kenmore range to flag F011. The control thinks a key is jammed down.
Quick things to try
Check that no object, cloth or cookware is leaning on the keypad or touch panel, and take it away.
Tap the Stop key; that should clear the message.
If the message refuses to go
Take the range off electrical power.
Examine the wiring harness that runs from the touch panel to the user interface control board. Re-seat anything loose; a harness with damage gets replaced.
A good harness moves the suspicion to the touch panel, which is then replaced.
Should F011 survive that too, the user interface control board is the last part replaced.
Part replacement is for a technician.
Names differ by model
Manuals for the 790 freestanding line say keypad, touch panel and user interface control board. For the Elite electric slide-ins (790.4131, 790.4255, 790.5256) the wording is touch control panel and oven user interface control board.
Codes next to it
F012: wrong replacement part, so panel and board do not match.
F013: the user interface control board has failed.
Kenmore range repair in San Francisco
When pressing Stop does not clear F011, the keypad, harness or boards need a proper look. Book Kenmore range repair for San Francisco and Bay Area homes on (415) 825-6393, and mention the code, the model number and that Stop was tried.
Model compatibility: Kenmore reuses codes across series and model years, so F011 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
A key on the keypad or touch panel is stuck.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
