Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codeF023
ApplianceRange
F023 appears on a Kenmore range when the user interface board and the touch panel have stopped communicating. Applies to ranges numbered 790 and to Elite electric slide-in models 790.4131, 790.4255 and 790.5256.
Owner-facing steps
Disconnect the range from power, wait half a minute, then restore power. Should F023 come back, inspect the harness connections between the user interface board and the touch panel: reconnect loose wires, and replace the harness when it is damaged.
Parts, in the order named
The touch panel, when the harness is fine.
The user interface control board, if the code persists.
Elite slide-in manuals describe these as the touch control panel and the oven user interface board.
Similar codes
F028: the same two parts, but communication could not begin.
F022: a communication failure toward the relay board.
Kenmore range repair in San Francisco
Harness inspection and panel replacement suit a technician visit; book Kenmore range repair in San Francisco or the Bay Area at (415) 825-6393. Mention F023, the model number and whether the power reset made any difference.
Model compatibility: Kenmore reuses codes across series and model years, so F023 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Communication has failed between the user interface board and the touch panel.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
