Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codenE
ApplianceDishwasher
Diverter motor failure is the meaning of nE for Kenmore dishwashers with model numbers beginning 722.146. The diverter motor and its position switch work as a pair, so both get looked at.
What you can do
Pull the plug, then examine how the wire harness is attached at the diverter motor and at the diverter position switch. Anything that has come loose goes back on.
Technician testing
Measure the diverter motor: around 4,000 ohms is expected, while an infinite reading means the motor is replaced.
Test the diverter position switch twice, plunger pushed in and plunger extended. One position should read infinite and the other near 0 ohms.
Identical readings in both positions show the switch is not sensing where the diverter is, so the switch should be replaced.
Related codes
F4E1: the control board and circulation pump motor cannot communicate
A diverter fault usually ends with a meter in a technician’s hands. Reach (415) 825-6393 or open Kenmore dishwasher repair to set up a visit in San Francisco or the wider Bay Area, and tell us the nE code, the model number and which harness connections you checked.
Model compatibility: Kenmore reuses codes across series and model years, so nE may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Diverter motor failure.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
C1 on a Kenmore 363 electronic-control dishwasher reports a drain that ran past 2 minutes. The manual works from the sink drain to the hose and then the pump.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
