Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codeC1
ApplianceDishwasher
What triggers C1
The control on a Kenmore 363 electronic-control dishwasher times every drain. Once the water needs more than 2 minutes to leave the tub, C1 comes up on the display.
Four checks in the manual’s order
Clear any clog out of the kitchen sink drain.
Unplug the dishwasher, then clear clogs from its drain hose.
If the hose is damaged, put in a new one.
Look at the drain pump for a clog or damage; a damaged pump is replaced.
Neighboring drain and fill codes
C2: the same drain wait stretched past 7 minutes, with the same checks.
C5: the reverse situation, where the drain time is too short and the tub is underfilled.
Kenmore dishwasher repair in San Francisco
If the sink, hose and pump checks leave C1 on the display, a technician visit is the next step for Kenmore owners in San Francisco and around the Bay Area. Read about Kenmore dishwasher repair or ring (415) 825-6393, and have the C1 code, the full model number and a list of what you cleared on hand.
Model compatibility: Kenmore reuses codes across series and model years, so C1 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
C1 reports that draining took longer than 2 minutes.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
