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Model Reference

Kenmore 897.51805320 Repair in San Francisco

A side-by-side listed with a long model number: the full label matters, and so does a methodical walk through its airflow.

Kenmore repair checklist · San Francisco Bay Area

Model number 897.51805320
About this model

Model overview

The 897.51805320 is a side-by-side refrigerator listed on an ENERGY STAR sheet where the # symbol marks a variable character in the number. In plain terms, the exact unit in your kitchen may differ by one position from the number as printed, so the label on your cabinet is the reference we use. Nothing else about its size, finish or years is listed, so we start with what we can see.

What a side-by-side asks of its cooling system

One evaporator feeds a tall freezer and a tall fresh-food section, and air has to move between them through ducts and a damper. If the fresh-food side is warm, the freezer is probably fine and the air path is the issue. If the freezer drifts warm too, frost on the evaporator is the usual suspect. If both sides warm up and the hum stops, power or the control come into question first.

Typical symptoms

  • Dispenser that pours water slowly or not at all.
  • Ice that clumps, shrinks in quantity or stops.
  • Frost along the freezer rear wall.
  • Dampness around the lower grille.

Doing the label right

Look inside the fresh-food compartment wall or the door frame for the label and copy the entire string, including the characters after the point. If a character is unclear, take a photo. We would rather match parts correctly than guess.

Checks you can handle

  1. Make sure both doors close without anything catching.
  2. Clean the gaskets.
  3. Check the water valve and the line behind the cabinet for a kink.
  4. Clear the grille at the front of dust.

If you smell burning or hear sparking, shut off the breaker at once.

Links

Another side-by-side is the Kenmore 46-51845. See Kenmore refrigerator repair, Kenmore refrigerators and the article about Kenmore ice maker not working.

The visit

A technician reads the label, checks the cabinet and the airflow, and tests the dispenser line if one is fitted. You then receive a written estimate and decide whether to go ahead.

Photos of the label and of any frost or water you see make the request easier to plan,.

Frequently asked questions

Model-information disclaimer. Confirm your exact model number and specifications with your appliance documentation before booking a repair. Model pages are for identification and compatibility reference.

Diagnostics

Error codes for this appliance

Fix it right

Repair service

Models

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Ready to get your Kenmore appliance working again?

Book a repair online or call us — clear estimates and approval before any repair work begins.

Book a repair

Tell us what’s wrong — we’ll take it from there

Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.

Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area San Francisco Bay Area, California

Request your repair

(415) 825-6393 Book a Repair