Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codeF7 02
ApplianceRange
A Kenmore freestanding electric range with a glass touch control panel can display F7 02 when the panel and the user interface control board stop exchanging signals. The manual describes it as a communication failure between those two parts.
Order of work in the manual
Disconnect the range from power.
Look over the wire connections that run from the glass touch panel back to the user interface control board.
If those connections are in good shape, the user interface control board gets replaced.
Should F7 02 still come up afterward, the glass touch panel is replaced. That panel part arrives with the harnesses that tie it to the board.
What an owner can do
Pulling the plug and writing down the code is the safe limit. Opening the control area and swapping boards or panels is technician work.
Codes that read the same way
F7 01: listed with an identical panel-to-board description.
F7 10: a third code for the same glass touch link failure.
Kenmore range service in San Francisco
Bay Area owners with a Kenmore range showing F7 02 can phone (415) 825-6393 to arrange a visit through Kenmore range repair. Give the code, the model number and whether the range was unplugged and restarted.
Model compatibility: Kenmore reuses codes across series and model years, so F7 02 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
F7 02 means the glass touch panel and the user interface control board have lost communication.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
