Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error code1C/31
ApplianceRange
The 1C/31 pair appears on a Kenmore 665 model freestanding range when the electronic oven control detects an error inside itself. This range writes its codes as two halves joined by a slash, and the manual files 1C/31 in one entry with 1C/32, 1C/7C and 1C/8C.
Reset first, then the control
Cut power to the range, or pull its plug, and leave it off for 3 minutes. That pause lets the electronic oven control reset.
Turn power back on and look at the display.
If 1C/31 comes back, the manual’s answer is a new electronic oven control.
Swapping that control is a job for a technician visit, so once the code returns there is little more to try at home.
When 1C/31 survives the reset, ring (415) 825-6393 and a Bay Area technician visit can be arranged for the range. Read out the code and the model number, and say that you already tried the 3 minute power-off. Our Kenmore range repair page covers what that visit involves.
Model compatibility: Kenmore reuses codes across series and model years, so 1C/31 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The electronic oven control has logged an internal error.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
