Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codei5 Lo/Hi
ApplianceRefrigerator
Ice maker temperature sensor failed: that is what i5 Lo and i5 Hi report on a Kenmore Trio bottom-freezer refrigerator whose model number starts with 111.
Why the part is the whole ice maker
Built into the ice maker, the sensor cannot be purchased by itself, the manual notes. Hence the ice maker is the listed part.
Sequence
Pull the plug.
Look at the sensor wiring that links the ice maker to the control board.
Ice maker trouble on a Kenmore in San Francisco or the Bay Area belongs with Kenmore refrigerator repair, reachable at (415) 825-6393. Report i5 Lo or i5 Hi, the model number and the wiring you looked at.
Model compatibility: Kenmore reuses codes across series and model years, so i5 Lo/Hi may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
i5 Lo/Hi is an ice maker temperature sensor failure with a low or high reading.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Four flickers of the main control board LED mean the control has sensed the refrigerator door open for over 1 hour on 111-prefix Kenmore top-freezer models.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
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Book a repair online or call us — clear estimates and approval before any repair work begins.
