Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error code6
ApplianceCooktop
The number 6 stands for a key fault. The Down key that adjusts the left rear element is the one that is defective.
Summary
Item
Detail
Element
Left rear
Key
Down
First step
Disconnect power
Remedy if the harness tests good
New left-side touch control board
In words
Once the cooktop is without power, the cables in its wire harness and the connections along them are tested. A harness that passes sends the repair to the touch control board on the left side.
Coverage
Kenmore induction cooktops with a 790 model number, numeric codes only.
Bay Area owners can have the harness tested during a visit arranged through Kenmore cooktop repair or on (415) 825-6393. Bring the model number and the code into the conversation, along with anything you noticed about the left rear controls.
Model compatibility: Kenmore reuses codes across series and model years, so 6 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Left rear element Down key is defective.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
