Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error code36
ApplianceCooktop
Code 36 in plain terms
The main power control board and the filter control board are no longer passing signals back and forth correctly. The display shows 36 as a result.
Sequence listed for this code
First, take power off the cooktop.
Then verify the wire harness connections at the filter control board and at the main power control board.
When those connections hold up, the main power control board is swapped.
If the code is still there afterwards, the filter control board is swapped too.
Cooktops affected
Induction units sold by Kenmore under 790 model numbers, with numbers instead of letters on the display.
Similar-looking codes
Code 34 puts the same two boards in the same failure, worded from the filter side. Code 40 carries an identical description. Code 39 belongs to a different situation: it follows installation of a new touch control board. Code 35 concerns low supply voltage or wiring.
Kenmore induction cooktop service for San Francisco homes
A 36 that does not clear is booked as a technician visit through Kenmore cooktop repair, covering San Francisco and Bay Area addresses. Dial (415) 825-6393 with the model number, the code and a note on what you have already tried.
Model compatibility: Kenmore reuses codes across series and model years, so 36 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Communication error between the main power control board and the filter control board.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
