Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codeOP (refrigerator display)
ApplianceRefrigerator
An OP on the refrigerator side of a Kenmore French-door refrigerator tells you the refrigerator temperature sensor is open. The code is listed for models with numbers beginning 253.7031.
Check which display shows it
The freezer display uses the same two letters for the freezer sensor. Which display lit up decides which sensor the control is reporting.
Handling it
Unplug the refrigerator before anyone reaches toward the sensor or the control wiring.
Tracing an open sensor circuit means meter readings and control board work, so leave that to a technician.
r1 Lo/Hi is a refrigerator compartment sensor failure on a different series.
Kenmore refrigerator service in San Francisco
Kenmore refrigerator work in San Francisco and around the Bay Area can start from this code. Have the model number and the display where OP appeared on hand, then use Kenmore refrigerator repair or call (415) 825-6393.
Model compatibility: Kenmore reuses codes across series and model years, so OP (refrigerator display) may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The refrigerator temperature sensor is open.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
