Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error codeE8
ApplianceFreezer
What E8 points to
The thermistor is a small sensor that reports temperature from inside a Kenmore freestanding freezer with electronic control. E8 says it is defective. The manual gives E9 the same meaning and the same remedy.
Remedy in sequence
Disconnect the freezer from power.
Inspect the wires that serve the thermistor. Damaged insulation or a plug that is not seated is the concern.
If those wires are in good condition, the thermistor itself is replaced.
A sensor swap goes to our Kenmore freezer repair technicians in San Francisco and the Bay Area. Phone (415) 825-6393, mention E8, and share the model number plus how the wiring looked.
Model compatibility: Kenmore reuses codes across series and model years, so E8 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The thermistor (inside temperature sensor) is defective.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
