Written by
Elena Marsh Appliance Care EditorPublished October 29, 2026
VERIFIED
Error code14
ApplianceCooktop
Seeing 14 on a Kenmore induction cooktop tells you the Down key for the right front element is faulty. Only 790-prefix model numbers appear in the listing.
What gets done, step by step
Power to the cooktop is shut off.
A tester goes over the harness cables and every connection.
Clean results on the wiring point to the touch control board on the right side, which gets swapped.
Code 10: a Down key code too, but for the right rear element
Where to call for Kenmore cooktop service in San Francisco
Calls about Kenmore cooktop repair from San Francisco and the Bay Area go to (415) 825-6393. Give the 14 code, your model number and a short list of what you tried.
Model compatibility: Kenmore reuses codes across series and model years, so 14 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Code 14 flags the right front element Down key as faulty.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Kenmore appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Kenmore appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
